No water after a cold night, or water spraying from a split pipe? SolidPlumb Drain & Plumbing North York thaws frozen pipes safely, repairs burst pipes and helps you stop it happening again. Licensed plumbers, on call day and night all winter.
The right first step depends on what you're seeing. Follow your path, then call us.
Never thaw pipes with an open flame. A torch, propane heater or barbecue lighter can set wall framing on fire or make the pipe burst from trapped steam. Use gentle heat, or let us do it.
When it drops below about −15°C, these are the first places we find frozen pipes on our winter calls:
Kitchen and bathroom sinks on outside walls, especially with poorly insulated cavities behind the cabinets.
Pipes running through attached garages and to rooms above them, which are rarely heated.
Crawl spaces, cantilevered floors and additions where pipes sit over unheated space.
Where the frozen water line enters through the front foundation wall, near the meter, often in a cold corner of the basement.
Hose bibs with a hose still attached or a shut-off left open inside, which freeze back into the wall.
Cold rooms, unfinished basement corners and storage areas with pipes along the outer wall.
Many of our frozen pipe calls come from 1950s and 60s houses in Bathurst Manor, Don Mills, Lawrence Manor and Armour Heights. Thin or missing wall insulation, cold cellars, cantilevered additions and plumbing moved into outside walls during renovations all leave pipes exposed.
If no tap in the house has water, the frozen section may be on the water service itself. Here's who looks after what in Toronto:
From a single frozen kitchen line to an emergency burst pipe repair behind a finished wall, every call follows the same steps.
We trace the line and find the frozen or split section without opening more wall than needed.
Controlled warm air or professional pipe thawing equipment, never an open flame.
Once water flows, we pressure-check the line for hidden cracks.
The damaged section is replaced with new copper or PEX, rerouted away from the cold wall where possible.
Insulation, heat cable or a frost-free faucet so it doesn't freeze again.
Most frozen and burst pipes can be prevented. Do these before the first deep freeze:
Away for winter? Many home insurance policies set conditions for frozen pipe damage during the heating season, such as keeping the heat on, having someone check the house regularly, or shutting off and draining the water. Check your policy before you travel.
Searching for burst pipe repair near me or frozen pipe repair near me? Our plumbers handle frozen pipes and burst pipes across North York all winter, day and night.
"Woke up to a kitchen tap that barely had any water after a freezing night. Called SolidPlumb for frozen pipe thawing in North York. The plumber found the frozen section behind the kitchen cabinets, warmed it carefully and checked for leaks afterward. Water was running again without having to tear apart the whole wall. Really appreciated that."
Oskar V.
2026-01-16"A pipe split in our laundry room during that really cold week in February. Water was dripping through the ceiling below and we needed emergency pipe repair in North York. The technician located the break, replaced the damaged copper and tested the line before turning the water back on. Explained everything clearly and didn't leave a mess."
Nerea C.
2026-02-19"Every tap in the house stopped working one morning. We suspected a frozen water service line but had no idea where the problem was. SolidPlumb checked the supply near the basement foundation and found the frozen section on our side. They thawed it safely and made sure nothing had cracked. Good to have the water back."
Darius N.
2026-03-04A tap that gives only a trickle or no water on a very cold day, frost on an exposed pipe, or a toilet that won't refill are the usual signs. If no tap in the house works, the frozen section may be where the water service enters the home.
Open the tap, then warm the pipe gently with a hair dryer or space heater, starting closest to the tap and working back. Never use an open flame. If you can't reach the frozen section, or no water reaches the house at all, call a plumber.
Shut off the main water valve right away, turn off the water heater, cut power to wet areas if it's safe, and open taps to drain the lines. Then call for emergency burst pipe repair and take photos for your insurance.
In Toronto, you own the pipes from the property line into the house, and the City owns the section from the watermain to the property line. If 311 finds the problem is frozen private plumbing, they'll advise you to call a plumber. We handle the private side.
It depends on where the pipe is, how much needs replacing and whether walls or ceilings must be opened. We assess first and give you a clear price before any work starts.
No, but the risk is real. Pressure builds between the ice and the closed tap, and the pipe often splits there. That's why we pressure-check lines after thawing. A crack may not leak until the water flows again.
Insulate exposed pipes, add heat cable where pipes can't be moved, keep the heat at about 15°C or higher, let a tap drip on the coldest nights, and shut off and drain outdoor faucets before winter.
Many policies cover sudden water damage from a burst pipe, but often with conditions during the heating season, such as keeping the heat on or having the home checked while you're away. Check your own policy, and photograph the damage before cleanup.
Yes, when it's a certified product rated for the pipe material and installed to the manufacturer's instructions. Self-regulating cable is the safest choice, and it shouldn't be covered with insulation unless the product allows it.
Yes. We provide pipe thawing and burst pipe repair 24/7 across North York, including Bathurst Manor, Don Mills, Lawrence Manor, Armour Heights, Willowdale, York Mills, Bayview Village and Downsview.
24/7 · North York
Water leaking right now? Call instead of waiting for a callback. For prevention work like insulation or heat cable, send the form.
647-559-3501Leave your details and we'll call you back to schedule a visit.
Thank You!
Your message has been sent successfully. We'll get back to you shortly.
We cover the entire North York region and expanded GTA.
