Pump stopped during a storm, running non-stop or ready to be replaced? SolidPlumb Drain & Plumbing North York handles sump pump repair, sump pump replacement and new installations, with battery backup sump pumps that keep working when the power goes out.
Sump Pump Services
From a pump that won't start to a brand-new pit with a battery backup, our licensed plumbers handle every part of your sump pump system.
Pump not starting, humming but not pumping, or running non-stop? We test the float switch, motor, check valve and power supply, then fix the real cause.
Worn out, undersized or past 7–10 years old? We replace it with a correctly sized submersible pump, usually on the same day.
No pit yet or a pit that's too small? We install a new sump pit, liner, pump and discharge line routed away from your foundation.
Storms knock the power out exactly when the pit fills up. A battery backup sump pump takes over automatically if the main pump stops.
Clay silt from North York soil builds up in the pit. Yearly cleaning and testing catch a stuck float or weak check valve before the spring thaw.
A frozen or blocked discharge line can burn out the motor. We re-slope, reroute and protect the line so it keeps draining through Ontario winters.
Sewage coming up through the floor drain is a different problem: that's a sewer backup, and a sump pump won't stop it. See our backwater valve installation service.
Local Sump Pump Installers
North York sits on heavy clay soil cut by the Don Valley and Black Creek ravines. Clay doesn't absorb water well, so during a fast spring thaw or a summer downpour groundwater collects around the foundation and the sump pump has to work hard.
Whether it's an older Willowdale bungalow with a tired pump or a newer home near North York Centre that needs a backup, we size and install the system for your basement, not a one-size-fits-all unit.
Areas we cover: Willowdale, Bayview Village, York Mills, Don Mills, Bathurst Manor, Clanton Park, Downsview, Don Valley Village, Victoria Village, Newtonbrook, Humber Summit, York University Heights and the rest of North York.
Sump Pump Not Working?
Most failures we see come down to the same four problems, and Ontario's climate makes each of them worse.
In freeze-thaw cycles, a discharge pipe without proper slope freezes solid. The pump keeps running against a blocked line until the motor burns out.
Heavy clay soil turns into sludge in the pit. It jams the float switch and clogs the intake screen.
Roots, ice or debris at the end of the discharge line stop water from leaving the pit, especially under mature trees in older neighbourhoods.
A failed check valve lets water fall back into the pit, so the pump switches on and off constantly and wears out early.
While You Wait
A few safe steps can limit the damage while we're on the way.
How It Works
We find the root cause first, so the fix lasts past the next storm.
Call us 24/7 or send a request. Tell us what the pump is doing and we'll schedule the visit.
We check the pit depth and silt level, float switch, check valve, motor and the full discharge line.
You get a clear repair or replacement option and a fixed price before any work starts.
We fix or replace the pump, then fill the pit with water to confirm it starts, empties and shuts off properly.
Reviews
Heavy rain hit and my sump pump quit at the worst time. They diagnosed it fast, replaced the failed switch, and tested the pit until everything was running smooth again. Super clean work and no mess left behind.
Our old sump pump was undersized and kept cycling nonstop. They recommended the right capacity, installed a new unit, added a proper check valve, and explained how to maintain it. Basement has stayed dry ever since.
We wanted a backup sump pump for peace of mind. They installed the backup system neatly, tested both pumps, and showed us what to watch for during storms. Professional, friendly, and very detail-oriented.
My sump pump was running but not actually moving water. They found a clogged discharge line, cleared it, and retested the whole setup. Quick fix that saved us from a basement flood.
They replaced our sump pump and also reworked the discharge piping so it finally drains correctly away from the foundation. The difference is night and day—no more water coming back toward the house.
Great sump pump inspection and tune-up. They checked the float, cleaned the pit, tested the check valve, and made sure the pump cycles properly. Honest advice and solid service.
24/7 · North York
Water rising in the pit or on the basement floor? Call now. For a new sump pump, a replacement or a battery backup, send the form and we'll call you back.
Tell us how to reach you and we'll call back to book your sump pump service.
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Water coming in right now? Don't wait for a callback. Call us instead.
Answers to the questions North York homeowners ask us most about sump pumps.
The most common causes are a tripped GFCI outlet or breaker, a float switch stuck on debris or the pit wall, a clogged intake screen, a frozen or blocked discharge line, or a burnt-out motor. Check the power and the float first. If the pump still won't run, call for sump pump repair before the next storm.
Constant cycling usually means a failed check valve letting water flow back into the pit, a float switch set too low, a pit that's too small, or a high water table after heavy rain. Short-cycling wears out the motor quickly, so it's worth having checked.
Most sump pumps last about 7 to 10 years. Pumps that run often, handle a lot of silt from clay soil, or were undersized may need sump pump replacement sooner. If yours is near that age, replace it before it fails in a storm.
If your basement is finished or you've flooded before, yes. Power often goes out during the same storms that fill the pit. A battery backup sump pump takes over automatically when the main pump loses power or can't keep up.
Once a year, ideally before the spring thaw. Service includes cleaning the pit and intake, testing the float switch and check valve, checking the discharge line, and testing the backup battery. Between visits, pour a bucket of water into the pit to make sure the pump starts.
In most cases, yes. A like-for-like sump pump replacement is usually done in one visit. A new pit, a larger pump or a backup system may take longer, and we'll give you a timeline with your quote.
Onto your own property, sloping away from the foundation, not into the sanitary sewer and not onto a neighbour's property or the sidewalk. Toronto's sewer rules don't allow groundwater into the sanitary sewer. We route the discharge line so it drains properly and is less likely to freeze.
A sump pump removes groundwater from around your foundation. A backwater valve stops sewage from backing up from the city sewer. They protect against different kinds of flooding, and many North York homes need both. See our backwater valve installation page.
It depends on whether it's a repair or a new pump, the pump size, whether a new pit or discharge line is needed, and whether you add a battery backup. We check your system first and give you a fixed price before any work starts.
Yes. We answer sump pump emergencies 24/7 across North York, including Willowdale, Bayview Village, York Mills, Bathurst Manor, Don Valley Village and Downsview. If water is rising, call us right away.
We cover the entire North York region and expanded GTA.
